Important to 📝: care and collaboration is our core purpose! 💚💬 Whether customers need information, confirmation, or next-step action, our MomentMakers are ready to nurture those needs with prompt follow-up and genuine communication. ✅ Every interaction is an opportunity to enhance a brand's reputation, and our frontline seeks every one of those opportunities! #TLS #FirstServeOthers

For our MomentMakers who worked over the New Year holiday! 🥂🎉 Sweet treats, drinks & gift cards to help them ring in 2019! #TLS #HappyNewYear #FirstServeOthers

A look back at how our team worked hard to #FirstServeOthers in 2018! 💚 From our food bank drive and blood donation days to our annual summer BBQ and Pop Tabs for Sophie event, this certainly was a year to remember. Whether our MomentMakers are serving the local community or the people they sit next to in the office, each person on our team is always looking for new ways to reach out a kind, helping hand! 🙌🏻🤗 #TLS #WhatAYear

Santa Claus is comin' to TLS! 🎶🎁 A special delivery of festive gifts were in order for our Paul Davis Restoration team today. All throughout the season, even on Christmas Day, these MomentMakers are on the frontline ready to engage in the moment. Surprising them with some holiday cheer most definitely made for a merry & memorable day! #TLS #FirstServeOthers #MerryChristmas

T'was the night before Christmas, and all through the office, not a creature was moving, not even a MomentMaker! 🎄🎁 Sit back, cozy up, and watch our team do a very festive reading! Merry Christmas Eve to all, and to all a good night! #TLS

Will you take the 519 pledge with us? 👟🎁 Although it is not often thought about, socks are one of the most commonly asked-for items in shelters and other working services, especially because of the potentially harsh winter conditions here in London! Our team has taken the 519 Pledge to help collect 519 pairs of socks to donate to this amazing cause. The 519pursuit goal is to obtain enough pledges to not only support the services within our city for the winter, but to also support our neighbouring cities (all within the 519 area code, of course). We have until January 15th to reach this goal! We love challenging ourselves to see how we can #FirstServeOthers in our wonderful community. 🙌🏻💚 #TLS

Decking the office with boughs of holly! 🎄✨ Since our frontline spends time making moments over the holidays, we always add some glitz, tinsel & festive trimmings to the office to help them get in the spirit! #TLS #MomentMade

Our MomentMakers wishing each other a very merry Christmas, one cookie at a time! After all, tis the season for sweet treats & spreading holiday cheer. 🍪✨ #TLS #FirstServeOthers

For our last episode of ECC, Laurie and Raemie wanted to take the opportunity to talk about gratitude! From the MomentMakers on our frontline to the Brand Partners that trust us to represent their brands with every interaction, we feel the utmost thankfulness. As 2018 wraps up, our team looks forward to sharing more of our moments in 2019! 💚🎅🏻 #TLS WATCH IT HERE: https://bit.ly/2RdrG78

Tis the season for festive treats (even for dogs 🐾)! Our MomentMaker, Amy, treated her four-legged friends to some goodies from our Humane Society London & Middlesex fundraiser! #TLS #HappyHolidays #FirstServeOthers

Despite the hectic holiday season, our Paul Davis Restoration team will still be working 24/7 to bring clients the best customer care imaginable! 📞🎄 As the mug states, we are pros at "Providing extraordinary care while serving people in their time of need." And, this rings true - no matter the time of year! #TLS #HappyHolidays